Refund policy

Tsabusa Cards LLC ("Tsabusa Cards") maintains a final-sale policy for products purchased through our store. Please review this policy before completing your purchase.

All Sales Are Final

All products sold by Tsabusa Cards are final sale and are not eligible for standard returns, exchanges, or cancellations after purchase, except where required by applicable law or where Tsabusa Cards approves a resolution based on the specific circumstances of an order.

This policy applies to all merchandise, including but not limited to:

  • Sealed Trading Card Game products
  • Individual trading cards
  • Live Rip & Ship products
  • Collectibles
  • Toys and figures
  • Accessories
  • Apparel
  • Other merchandise sold by Tsabusa Cards

Sealed Trading Card Game Products

Sealed TCG products are final sale and are not eligible for return or exchange.

This includes sealed Pokémon, Magic: The Gathering, Union Arena, Flesh & Blood, Sorcery, Weiß Schwarz, and other trading card products.

Opened, unsealed, altered, or tampered TCG products are not eligible for return or exchange.

Individual Cards and Live Rip Products

Individual trading cards are final sale.

Products opened during a live Rip & Ship transaction are final sale once opened and cannot be returned or exchanged based on card contents, rarity, condition resulting from normal manufacturer packaging, or customer preference.

Exceptions and Special Circumstances

Although Tsabusa Cards does not offer a standard return or exchange program, we may review certain issues individually.

Possible exceptions may include:

  • A verified fulfillment error by Tsabusa Cards
  • An incorrect item shipped by Tsabusa Cards
  • A shipment issue addressed under our Shipping Policy
  • Another circumstance for which Tsabusa Cards determines an appropriate resolution is warranted
  • A return, refund, replacement, or other remedy required by applicable law

The existence of an issue does not automatically guarantee a refund, replacement, exchange, store credit, or reshipment.

Any resolution is subject to verification, product availability, carrier findings when applicable, the condition of the merchandise, applicable law, and the circumstances of the order.

Shipping Loss or Damage

Shipping-related claims are governed by our Shipping Policy.

A lost, delayed, damaged, stolen, misplaced, or delivered-but-missing shipment does not automatically qualify for a refund, replacement, exchange, credit, or reshipment.

Any resolution is subject to verification, carrier findings, product availability, applicable law, and the circumstances of the shipment.

Incorrect Items or Fulfillment Errors

If Tsabusa Cards ships an incorrect item or makes another verified fulfillment error, contact AP@tsabusa.cards.

Tsabusa Cards will review the circumstances and determine the appropriate correction.

Depending on the situation, an approved resolution may include a replacement, exchange, refund, credit, return authorization, or another appropriate remedy.

If merchandise must be returned because of a verified Tsabusa Cards fulfillment error, return instructions will be provided.

Do not return merchandise without first receiving authorization from Tsabusa Cards.

Exchanges

Tsabusa Cards does not offer standard exchanges.

An exchange may be approved in connection with a verified fulfillment error or another approved exception and is subject to product availability.

An approved exchange is not guaranteed and may be replaced by another appropriate resolution when necessary.

Refunds

Tsabusa Cards does not provide refunds for buyer's remorse, change of mind, unwanted merchandise, market-price changes, product performance, card contents, pull results, or other circumstances that do not involve an approved exception.

If Tsabusa Cards approves a refund, the refund will ordinarily be issued to the original payment method.

Refund processing time after issuance depends on the customer's bank, card issuer, or payment provider.

Original shipping charges are not refundable unless required by law or included as part of an approved resolution.

Manufacturer Defects

Manufacturer defects that are unrelated to shipping or a Tsabusa Cards fulfillment error may be subject to the manufacturer's warranty, replacement, or customer-support program.

Tsabusa Cards may direct customers to the manufacturer when the issue falls under a manufacturer's product-quality or warranty process.

Unauthorized Returns

Do not send merchandise back to Tsabusa Cards without prior authorization.

Unauthorized returns may be refused, returned to the sender, or otherwise handled in accordance with the circumstances and applicable law.

Requesting Assistance

If you believe there is an issue with your order, contact us before returning or disposing of any merchandise.

Tsabusa Cards LLC
Email: AP@tsabusa.cards
Phone: 305-677-8663
Website: www.tsabusa.cards

Business Mailing Address:
2121 Biscayne Blvd, #1683
Miami, FL 33137
United States

Include your order number and a description of the issue when contacting us.

Last updated: October 4, 2026